FAQ
KUT Frequently Asked Questions (FAQ)
How do I contact KUT and KUTX?
We welcome your questions, feedback and ideas. Please refer to the list below to find the appropriate department. Whether you're reaching out to share a story idea, inquire about an event or connect with our team — we want to hear from you.
Our front desk is staffed 10 a.m. to 4 p.m., Monday through Friday, at 512-471-1631.
KUT 90.5 News and Information Programming: 512-471-5700
KUTX 98.9 Requests: 512-471-2345
KUT and KUTX Member Services: 512-475-6100
How do I get my music/band played on KUTX 98.9?
Please carefully review our music submission guidelines and processes on our Submit Your Music page.
If you still have questions, you can contact us at music@kut.org
If I’d like to send something to KUT News/KUTX 98.9, should I use the mailing or shipping address? What’s the difference?
When sending mail through the U.S. Postal Service (USPS), use our mailing address (listed below). When sending a package through FedEx, UPS, or any other ground delivery service, it’s best to use our street address (also below). We pick up mail from the post office daily, but ground companies deliver directly to our front office.
Our mailing address:
KUT Public Media Studios
The University of Texas at Austin
300 West Dean Keeton St.
Austin, Texas 78712-1061
Our street/shipping address:
KUT Public Media Studios
Dealey Center for New Media
300 West Dean Keeton St.
Stop A0704
Austin, Texas 78712-1061
I have a news story/press release for KUT News. How do I send it to the newsroom?
Email the KUT newsroom.
How do I promote an event on KUT 90.5 or KUTX 98.9?
KUT 90.5 and KUTX 98.9 offer free, on-air public service announcements for local nonprofit and community organizations. These short messages are read live by our hosts throughout the day, as time allows.
We’re cannot air PSAs for religious services, partisan political events or fundraisers. Due to the high volume of requests, we do our best to feature a diverse range of community voices.
We also offer underwriting announcements, which are professionally produced announcements that are scheduled for certain time slots and can include a digital banners on KUT.org or KUTX.org. If you’re interested in underwriting, call us at 512-471-8222, or email us.
My organization would like KUT News or KUTX 98.9 to be the media sponsor of my event; who do I contact with questions?
Please contact our sponsorships manager Pam Power for inquiries about sponsorships or partnerships.
How can I become a volunteer?
Volunteers play a vital role in supporting KUT News and KUTX 98.9. From membership drives to community events, we count on volunteers throughout the year to help us connect with our audience and carry out our mission. Ready to get involved? Learn more and sign up on our volunteer page.
How can I work for KUT News or KUTX 98.9?
We are proud of our colleagues who have chosen public media as their career path. To see if there is a job or internship opening that matches your experience, go to kut.org/jobs.
My name / the name of a loved one is on the KUT Donor Wall. How can I see it?
We're happy to welcome Donor Wall visitors during business office hours (M–F, 10 a.m. – 4 p.m.). Please call 512-471-1631 to schedule a visit.
My group would like to tour the KUT Public Media studios. How do I arrange this?
We’re happy to offer tours of our studios to community groups, students and scout troops. Tours are typically led by trained volunteers and must be scheduled at least two weeks in advance.
- Best suited for 10–15 visitors due to space limitations
- Available Monday–Friday, between 10 a.m. and 4:30 p.m.
- Please request at least two weeks in advance
- Contact: volunteer@kut.org
Educational & Scout Tours
We welcome school groups and scout troops for guided tours of the KUT Public Media studios. These visits include a walkthrough of our studios and a behind-the-scenes look at how radio and digital content are created.
- Recommended for students ages 10 and older, and scouts fulfilling a badge requirement
- Up to 15 participants
- At least one adult chaperone required per group
- Available Monday–Friday, between 10 a.m. and 4:30 p.m.
- Please request at least two weeks in advance
- Contact: volunteer@kut.org
Where are the KUT Public Media Studios? Where can I park?
We’re located at 300 W. Dean Keeton, at the northeast corner of Dean Keeton (26th St.) and Guadalupe, in the Dealey Center for New Media (DMC), on the University of Texas Campus.
Parking is tight around the University of Texas campus so we’ve listed some parking options for you:
- Limited metered parking is available along Guadalupe St., W. Dean Keeton St. (26th St.), and 25thSt., near the building.
- For ticket pick-ups, you may park in the alley behind the Dealey Center in the space marked "30 Minutes with Flashers." Remember to turn on your flashers or you might be ticketed by the University of Texas. This alley is one-way, and only accessible from Whitis Avenue, not from Guadalupe.
- Nearby pay lots and garages are at 25th and Guadalupe (private lot), the San Antonio Garage at 25th & San Antonio (UT garage), and the 27th Street Garage at 27th and University.
- Several buses and university shuttles drop off near the building. Route information can be found at www.capmetro.org.
- There's ample bicycle parking around the building.
- Several bus and university shuttle drop off near the building. Route information can be found at www.capmetro.org.
The KUT Public Media Studios are located on The University of Texas at Austin campus, which is a tobacco-free campus. Note that the sidewalk just west of the studios, along Guadalupe Street, is City of Austin property and not subject to campus policy.
For more details about the university’s tobacco-free policy, visit the Tobacco Free UT site or review the FAQ.
KUT and KUTX Membership and Donations
Please click here for information about KUT/KUTX Membership and how to donate.
What is KUT’s Tax ID Number?
KUT Radio’s Federal EIN (Tax ID #) is 74-6000203. Because we are part of the UT system, this ID is shared with several University of Texas institutions, so it’s important to include “KUT Radio” as a line item in any donations, matching gifts, or other submissions that include KUT’s Tax ID.
Some organizations who ask you to provide KUT's EIN may be seeking a 501c3 [the EIN we've listed above is a 170c]. In that case, please provide The UT Foundation's EIN – they accept gifts on behalf of The University of Texas at Austin, including KUT & KUTX Radio, and will ensure that the funds are deposited into our accounts. That EIN is 74-1587488.
I heard a story on the air. Where do I find it? Where can I listen to it again?
Stories on KUT 90.5, come from a variety of places. We have local stories produced by KUT News journalists, as well as stories from NPR, Public Radio International, American Public Media and the BBC.
If you believe the story was produced locally by KUT News, try searching for it using the search bar at KUT.org.
To find a specific show, click the “Schedule” tab at the top of the KUT homepage and select the show — the link will take you to its web page.
I won tickets. How do I claim them?
Congratulations! If you won tickets from our music service, KUTX 98.9, follow the instructions on our KUTX Ticket Giveaway page. Tickets from KUT 90.5 are typically available at the front desk, which is open Monday through Friday from 10 a.m. to 4 p.m. The front desk is closed on weekends.
If you are unable to make it to to the station, a friend, spouse or relative may pick them up for you. If the event is far enough in the future, we can mail your tickets to you. Please contact the main office if you’ll be needing mail service. If you have any questions concerning tickets, you can call our main office at 512-471-1631 or email tickets@kut.org.
We're located on the University of Texas campus, in the Dealey Center for New Media, on the corner of Dean Keeton and Guadalupe Streets. Please refer to Visiting KUT (above) for information on how to get here.
I have tickets for my music show and/or event. How do I set up a ticket giveaway on KUT or KUTX?
To give away tickets to a local music show, email KUTX ticket giveaway and promotions. Please contact us as far in advance as you can (90 days out is ideal).
To give away tickets to other types of events around town, contact sponsorships manager Pam Power.
I want my organization featured in KUT’s “Get Involved” section. What’s the process?
Get Involved is a great way to highlight the services your organization offers the Central Texas community. To be considered for a feature, contact producer Michael Lee.
If you're hoping to align your spotlight with a specific event or date, please reach out a few months in advance.
Explore some of our past "Get Involved" features.
How do I book studio time at your station?
The KUT public media studios are available for recorded and live interviews. This service is open to public radio partners, educational institutions and podcast production companies, as well as independent producers. We charge a competitive hourly rate, provide engineering and use the same professional equipment we use to produce our news and music programming. Learn more at our Studio Booking Info and Requests page.
Where do I go to find out the name of a song I heard on KUTX?
We do provide a playlist online. The playlist link is located on the main KUTX.org menu. It’s helpful if you know the song title or artist or a key phrase to help you search. If not, here are some other guides that might help you find the song you are looking for:
Time of day
Day of the week
Hour
Artist
Song title
Knowing any combination of these categories can usually put you in touch with music you love!
I’m having problems streaming KUT or KUTX on my computer. What do I do?
E-mail our engineering team for help with streaming questions.
What other ways can I stay connected to KUT and KUTX?
If your car radio is tuned to 90.5 FM (KUT) or 98.9 FM (KUTX), your Internet browser points to KUT.org or KUTX.org, and you’ve downloaded the KUT or KUTX app to your smartphone, you’re set to take KUT with you wherever you go.
We also produce award-winning podcasts, news and music video content. Sign up for one of our newsletters to stay informed and inspired.
And don’t forget to join the conversation by connecting with KUT News on Instagram, Facebook or X, and KUTX 98.9 on Instagram, Facebook or X.