Update: AT&T U-verse says service has been restored to most customers affected by the outage. The company posted the following on its facebook page this morning:

U-verse service has been restored for the vast majority of our customers affected by the outage. We expect any remaining customer issues will be resolved this morning. We will provide a credit to customers who were affected. We know our customers count on their U-verse service and we apologize for the inconvenience.

Are you still without service? Leave us a comment or send us an email——that is, of course, if you can track down some internet access.

Original post: (Jan. 23, 4: 59 p.m.) Some AT&T U-verse customers across Texas and throughout the southern U.S. are experiencing TV and Internet outages.

Callie Hernandez/KUT News

Austin has come out on top, almost, in an economic ranking of U.S. cities.

The Milken Institute said Austin is the second best performing city, based on measures like job growth and wage increases. The study’s author, Ross De Vol, say technology is the region’s big wealth driver.

De Vol says what Austin needs to catch No. 1 city San Jose is more money for growing businesses.

Dell Inc.

Shares in computer-maker Dell Inc. surged by 13 percent Monday on rumors the Round Rock based company could go private. Bloomberg News cites anonymous sources as saying Dell is in talks with at least two private equity firms.

John Doggett is a lecturer at the University of Texas McCombs School of Business. He says the talks come as Dell is shifting its business strategy away from PCs.

Carlos Morales/KUT News

The Eanes school district will become one the first in the state to distribute iPads to every single one of its students, kindergarten through 12th grade.

The Texas Legislature paved the way for school districts to adopt tablets two years ago by allowing schools districts to spend textbook money on digital learning materials.

Of course, the school districts still have to buy their own iPads, and that’s what the Eanes school board voted to do last month: Spend $1.2 million to buy enough iPad 2s for every student in the district.

KUT News

Please don’t say your New Year’s resolution is to lose weight. As full of merit as your resolution is, it may not be tweeted out by city staff.  

Starting today and through Dec. 31, the city of Austin is encouraging Austinites to text their New Year resolutions to 512-518-5879.  But there’s a catch: you need to think about how your resolution will make the city better. City staff will then go through them and pick the most interesting responses.  

Google has released its Zeitgeist 2012, cataloging what the world was searching for online this year.

And sure, while Austin has its share of Whitney Houston and Gangnam Style fans (Houston and the song from Korean rapper PSY being the world’s top two search terms), Austin residents made plenty of queries closer to home.

Without further ado, here’s the top 10 most searched terms in Austin in 2012:

Two years and $8.4 billion into the government's effort to get doctors to take their practices digital, some unintended consequences are starting to emerge.

One is a lot of unhappy doctors. In a big survey by Medscape, an online site for doctors, 38 percent of the doctors polled said they were unhappy with their electronic medical records system.

The Internet is forever — and so are texts, tweets and Facebook updates — but a startup has big ambitions to bring privacy and impermanence to online communication. The company, called Wickr, lets users decide how long a message lives.

The people behind Wickr found inspiration in 1960s-era TV and messages that self-destructed. "I think everybody who's watched Mission Impossible has always wanted self-destructing messages," says co-founder Nico Sell.

A notorious group of Internet trolls says it has unleashed a worm that has littered Tumblr blogs with inflammatory and racist posts.

According to the technology site The Verge, GNNA, whose full name we can't print in a family blog, says the worm has infected more than 8,000 accounts. The worm spread when users were logged into Tumblr and clicked on a viral — in more ways than one — post that asked for all Tumblr users to "drink bleach and die."

Forget touch screens and voice recognition — what if you could control your computer just by looking at it? Gaze-based interaction has been around for 20 years, used mainly by people with disabilities. But the technology could be available to the masses soon, allowing users to move a cursor with their eyes, or turn the pages of an e-book without lifting a finger.

American Red Cross

The American Red Cross has released a free mobile app to help people stay aware of wildfire danger.

The app gives users instant access to a so-called “blaze tracker” that issues alerts when conditions are favorable for wildfires and when a wildfire has begun within 100 miles of any location designated by the user. Users can also monitor multiple locations to keep up-to-date with what might be happening in a region susceptible to wildfires where friends or family live.

"A lot of information about wildfires is really hard to get and to take in. Wildfires are big, covering hundreds of acres, and also really fast-moving... [This app] actually even allows you to see the path of a fire, where its perimeter is, and what's happening. And that really makes the information about these big fires a little easier to digest," Sara Kennedy, Director of Communications for American Red Cross Central Texas Region, says.

Social gaming company Zynga is laying off five percent of the company’s total workforce. That means about 100 layoffs in Austin and others in Boston.

The company says the move is an attempt to streamline operations and focus resources on their "most strategic opportunities.”

The move comes just weeks after the company’s stock plummeted 18 percent.

Apple Announces Smaller, Cheaper Version of iPad

Oct 23, 2012

Update at 1:52 p.m. ET. Introducing iPad Mini:

Philip W. Schiller, the senior vice president of worldwide marketing at Apple, announced a new, smaller and cheaper version of its popular tablet, just minutes ago in San Jose, Calif.

"So, what can you do with an iPad mini that can't do with an iPad?" Schiller asked. "You can hold it in one hand."

The iPad mini is as thin as a pencil, weighs 0.68 pounds and has a 7.9 inch screen, Schiller said. The iPad has a 9.7 inch screen.

The Austin music industry festival that started in 1987 and has since grown to encompass film, the internet, the environment, and education is now expanding again. And for the first time, South by Southwest is looking beyond Austin City Limits.

The inaugural SXSW V2V runs August 11 to 14 at the Cosmopolitan Hotel in Las Vegas and will focus primarily on tech startups.

“We think there’s enough momentum in the startup space to power a second event and not in any way weaken the things we’re doing in Austin in March,” says Hugh Forrest with SXSW Interactive.

In case you missed it this weekend, here is harrowing video of the Austrian skydiver Felix Baumgartner stepping off a capsule at the edge space. He then plummets toward Earth at :

Almost every day we hear about out-of-town tech companies opening branch offices in Austin.  

What does that mean? Could the next Facebook, Google, or Apple start and grow in Austin? Will Austin even be the next Silicon Valley? Or are we a "tech colony," a place where global companies can find a ready supply of highly-trained tech workers who will work for less than workers in California or New York?

Salaries are lower here, even for tech specialist in high demand, and although Austin is often billed as a "lower cost of living" area, it may not seem that way to those facing high (and rising) rent, home prices, and property taxes.

In Silicon Valley, researcher and writer Vivek Wadhwa studies competitiveness as an academic discipline.  He says he’s pessimistic about the tech future of many U.S. cities and regions, but not Austin. He says Austin has done everything right and should continue to grow. More than advantages like Texas' favorable tax climate, the stream of patents spinning out of UT, or ample investment capital, he says it’s the human capital that gives Austin an advantage.  

Lithium Technologies

It's no secret that social media sites like Facebook and Twitter have changed the way companies interact with their consumers.

Corporations and small businesses alike need to have a plan for handling customer interactions via the internet  – at least that's what one Austin startup believes. And a big technology company is buying into the idea.

Lithium Technologies, a California-based company, announced it acquired Austin startup Social Dynamx this week.

Social Dynamx was founded last year by a group of Austin software industry experts as the “industry’s first purpose-built social customer care platform.” That's a fancy way of saying Social Dynamx’s technology assists companies in monitoring conversations via social media sites in order to respond fittingly to customers' comments or complaints.

Wells Dunbar, KUT News.

The social trivia game Qrank (pronounced "crank") is no more.

Co-founders and Austinites Rodney Gibbs and Michael Baird posted a  message titled “Goodbye” on the game’s website on Monday, and announced that that morning’s edition would be the last of the daily quiz.

Qrank had been voraciously consumed by a legion of loyal players since 2010. As explained on the game’s website, the goal was to “choose 15 of the 20 possible questions and answer them quickly and accurately to beat your friends and earn achievements.” The game was available on Facebook and as a mobile app.

But while Qrank maintained close to 25,000 “likes” on Facebook and more than 8,500 Twitter followers, interaction with all of those fans waned over the last several months.

The second-annual South by Southwest (SXSW) Eco conference comes to an end today.

SXSW Eco is an offshoot of the wildly-popular SXSW festival that takes over Austin for a good chunk of March each year, and has since grown from its roots in music and film to encompass technology and education.

SXSW Eco is still a comparatively smaller affair, viewed against the whopping $190 million in estimated economic impact SXSW brings overall. But this year’s festival expanded its focus onto five themes: Scalable, ecological solutions; collaborations between disparate communities on global issues like climate change; advances in technology and design; green economics; and visions for an environmentally sustainable future.

The team with KUT News’ StateImpact Texas has been filing dispatches from Eco, starting with an interview with Michael E. Mann, a Penn State University professor whose work includes the iconic “hockey stick” graph showing a rise in global temperatures since the dawn of the industrial age – work that his made him a target of climate change deniers.

The national unemployment rate decreased to 7.8 percent in September. According to the U.S. Bureau of Labor Statistics, the U.S. added 114,00 jobs last month. This means the number of unemployed in the U.S. is now 12.1 million. It's the first time this year that unemployment has fallen below 8 percent.

So what does this mean for Austin? As KUT News reported last month, Austin added 5,900 jobs in August, and local unemployment dropped to 5.9 percent, well below the national average.

But what about the already employed in Austin? According to staffing agency Robert Half International, technology professionals are expected to salary increases of about 5.3 percent. Administrative staff may see salaries rise by 3.5 percent. And accounting and finance salaries could jump 3.3 percent.