Ask someone with a University of Texas email account to speak honestly about the service, and they might struggle to contain their frustration. While major web-based email services like Gmail, Yahoo! Mail, and Hotmail have quickly advanced their features and storage capacity, the University of Texas and its Microsoft Exchange service has fallen behind.
Undergrads, for example, get only 150 MB of storage, which means they often have to delete old emails to send new ones. The features offered by UT's web-based email are also limited.