navigator

Veronica Zaragovia, KUT

Editor's note: This story has been corrected to reflect the proposed rules from the Texas Department of Insurance.

You may have heard the term navigators lately – they’re the volunteers who can help people sign up for health insurance under the Affordable Care Act.

They go through an online federal training to learn how to help people navigate the federally-run marketplace, though they can't tell anyone which plan to buy. Earlier this year, a number of agencies in Texas received almost $11 million collectively to pay for their training.

Now the Texas Department of Insurance has written proposed state rules that would add 40 hours of training and require a background check for navigators.

Bob Daemmrich, flickr.com/thetexastribune

Texas Attorney General Greg Abbott has renewed his call for additional training and privacy requirements for “navigators” that help Texas consumers sign up for health insurance through the federally-run Affordable Care Act marketplace.

This week, Abbott wrote a letter to Texas Insurance Commissioner Julia Rathgeber asking her department to draft new privacy standards. In August, Abbott and 12 other attorneys general sent a letter citing privacy concerns to Secretary Kathleen Sebelius of the U.S. Health and Human Services Department.