The Fun Fun Fun Fest will call line blew up the Internet on Friday night.
The hours-long line that backed up across Lady Bird Lake inspired a parody twitter account, a couple of irate Reddit threads and prompted an apology from the fest’s organizers, Transmission Entertainment.
The variables that caused the backup stretch almost as far as the line itself – the festival’s queue this year formed into one line, as opposed to multiple lines like in previous years, because of construction at Auditorium Shores; the will call line was understaffed; talks between the City of Austin and Transmission broke down as they were trying to find a quick fix for the line. The list goes on. And so did the line. Until about 8 p.m., when organizers dissolved the front gate and allowed people a chance to catch the last Friday acts free of charge.
For some, (including this reporter) it was a footnote to an otherwise pleasant festival experience. Others, it seemed, wanted revenge.
Since Transmission has kept a strict no refund policy since 2006, some are turning to credit card chargebacks, a work-around that could refund those with un-scanned tickets on the grounds that they didn’t get what they paid for.