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Open Data
2:23 pm
Mon January 27, 2014

Interactive: Austin is Mapping New 3-1-1 Call Data Online Every Day

A screen shot of 3-1-1 data visualized on the City of Austin website. New 3-1-1 data is refreshed on the site daily.
data.austintexas.gov

The City of Austin has started uploading information on 3-1-1 service calls – citizen requests for things like animal services, graffiti abatement, making noise complaints and more – in hopes software developers utilize the data for public apps.

In 2001, the City of Austin established 3-1-1 as a way for citizens to make non-emergency calls separate from police calls. According to austintexas.gov, Austin 3-1-1 receives over a million calls a year, which translates into some 200,000 departmental service requests each year. Citizens are also able to submit service requests online.

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