The Austin Police Department launched a new online reporting system today called CopLogic. It allows you to file the kind of non-emergency, low priority cases complaints you might normally report to 3-1-1.
In fact, APD says it processed more than 58,000 reports last year through 3-1-1. That's an average of 158 calls a day. The new system, APD hopes, will improve the quality of reporting and case tracking.
While people can currently file reports in English only, APD says the system will be gradually expanded over the next two months to include Spanish and Vietnamese.
The Travis County Sherriff's office has been using a similar system since 2009. CopLogic lists dozens of law enforcement agencies across the US and Canada as its clients.
