Austin-Bergstrom International Airport was ranked the third-best airport in North America by the Airport Service Quality Awards. According to a press release from ABIA, this is the fifth consecutive year that the airport has been recognized.
"The Airport Service Quality Survey is based on the results of over 300,000 questionnaires completed by passengers at over 200 airports worldwide and captures the passengers’ perception of the quality of more than 30 aspects of service. The survey is performed quarterly. The Airport Service Quality Awards are the industry's most prestigious accolades and the world's benchmark measure of airport excellence."
In the worldwide rankings, ABIA ranked fifth among airports with 5-15 million passengers. The airport served 8.7 million passengers in 2010.
