It's been almost a year since new ride services like Lyft and Uber have been up and running in Austin. At first Lyft and Uber were operating illegally, but under a temporary ordinance approved by City Council in October, those companies are now legal in town. Hailing a Lyft or Uber as a passenger has never been easier in Austin. But some of the information these companies are providing to the city as part of their interim agreement is proving harder to flag down.
Lyft and Uber collect information on where all riders are being picked up and dropped, how much trips cost, how long trips are, and when they're seeing peak demand. They provide that data (stripped of user identification) to the city on a quarterly basis, "in order to help the City evaluate the role of TNCs [Transportation Network Companies] to address transportation issues, such as drunk driving and underserved community needs," according to the interim ordinance.
But the city is fighting on Uber and Lyft's behalf after KUT submitted an open records request to obtain the quarterly reports.